Our Reviews

Great can sit down & relax watch TV staff was and is very courteous and professional

They always treat you like part of the family

Done within time promised

very pleased, very good results with repairs

Quick service & got me the best deal by using rewards & coupons.

Great staff and communicate well

Always a great experience, great service, make you feel like family.

Always have a great experience dealing with your dealership. Never have been disappointed with your people.

Kept my car indoors while waiting for parts to arrive. Kept me updated on the status throughout. The work was done right and everything works great again. These guys are great and they are the only ones I let service my Corvette.

Was able to get in quickly, in time efficient manner to service department, and they checked out the issue thoroughly.

Floyd was very good to work with

Eric and the service counter do a Great Job

Enjoyed my experience at Jansen Chevrolet very much. My salesman, Zack Boeckmann, was a delight to deal with. Very knowledgeable on product and delivered a warm presentation.

I love Jansen’s! Everyone is so friendly and approachable when I come. They always take good care of me

Great

Good friendly service.

Great service, friendly workers.

Friendly and very responsive

They do a great job and always friendly!

They take very good care of me

Fast service go the extra mile to make sure it's done right

service writer polite & knowledgeable-also quick service about 30-40 min.

Everyone was courteous and helpful to get the rewards points that paid for my oil change, key fob battery change, and front end alignment.

Great job

They all do a professional job

Your service team handled everything quickly and gave me options for the future.

Wonderful

The dealership employees were very friendly and performed the services in a timely manner in accordance with my appointment.

Always excellent experience from start to finish.

I was a little shocked that I was charged $43 to have someone at dealership drive our vehicle around to try and determine why the breaks were squeaking. The breaks apparently didn’t squeak while the tech drove around so nothing could be done, pads and rotors appear to be good yet. Other than that the experience was pleasant!

Excellent service, got in first thing in the morning, 7am, since I work midnight shift worked perfectly! Great personal fast service as always!

They had me in and out in a timely manner. Everyone was friendly and took care of me. Thanks Ray

Quick and professional

Everyone pleasant coupon applied and paid online easy quick and simple

Great job!

Routine oil change and tire rotation. In early, out early. Much appreciated

The staff at Jansen Chevrolet was very friendly and knowledgeable.

Work was completed on a timely professional basis.

Great service!!

Everyone is so pleasant and helpful. I recommend to everyone.

After scheduling an oil change tire rotation, a few days later, I had two gentlemen come to the house to pick up my truck, then return it a couple hours later. Both gentlemen were super nice and friendly, overall pleasant experience to go with the excellent service!

Always do a great job. I have been dealing with them for many years. Recommend them for your next car.

Great service every time!

Everyone at the dealership always do excellent work. I know my car is in good hands when I bring it in. It's wonderful having the air conditioner working and the O2 sensor fixed.

Excellent service

Fast service and friendly Employees.

Everything went great! From Mike Howard picking my Trax up at work and delivering it back to me to Eric Detmer contacting me to make sure all was good!

no issue's

I called to make an appointment to have my Tahoe serviced, have a recall taken care of, balance the tires and take care of an issue with the audio system. The woman I spoke to mentioned another service that was suggested by the manufacturer and I agreed to have that done. After the service work was finished, I was notified by text message. I went online for the invoice and made the payment. Very quick and efficient.

Great service, friendly

Job done as requested. People were great.

It has always been a great experience at Jansen Chevrolet. Customers service is top-notch!

Everyone is always so nice and well to deal with. You never feel awkward or pressured. I have bought 4 different vehicles from them and have never had a bad experience.

Serviced routine maintenance on my truck.

We have always enjoyed our experiences with your dealership.

Did everything my car needed. Checked with me before installing a new filter.

very informative

Eric Detmer does a great job!

The girls working in the checkout of the service were amazing!

Mike was very helpful in all that he did, from our test drive to the purchasing process

Fantastic experience

Excelant

They came picked up my truck and serviced it and brought it back

Very pleasant!

Always a positive experience with Jansen.

They got our truck in quickly and fixed it

Technical problem with the On- Star system- fixed in relatively quick time

Everything went as they said it would. A team member picked up my car at my work and had it back on time. I really appreciate this service.

X

Staff is always friendly!

Always great service!

Oil change and tires rotation

We had a great experience. Floyd was our salesman, he was friendly, informative, and helped us get exactly what we wanted.

Excellent Service!

Very friendly and nice!

Excellent

ABSOLUTELY RECOMMEND JANSEN!!! You guys were absolutely great and easy to deal with. I was referred by family and friends and you guys were highly recommended by Brian and Sandi Harpstrite as they have bought many vehicles from you guys. I had an awful experience with Deien Chevrolet and was to the point I no longer wanted to even own a Chevy, but Bryton Timmerman at Jansen Chevrolet surely proved me wrong! Shannon in the finance department was just as wonderful to work with. Again, thank you so much for all you guys did for me while I was at your dealership. I look forward to visiting you guys during my routine maintenance visits. - Jd Willmann

It was a wonderful experience. Thank you.

Service department was very helpful and courteous and repair was done in timely manner.

They got my truck on & out in good order

I contacted Steve by phone and we had a nice talk. All of the sales process was done from the comforts of my living room sofa. He was attentive to by wishes and we managed to reach a deal both of us were satisfied with. I had a couple of additions to my vehicle and he saw Tobit they were taken care of. Although Steve was on vacation when we picked up our vehicle Mike stepped in and did an outstanding job in his place. Your sales staff is very attentive to people’s needs and wishes. The finance lady was friendly, personable, knowledgeable and very helpful to us. Her professionalism was top shelf. Everything about our experience was with exception of the pre-sale detailing. It was slightly below average, in my opinion.

The service manager is excellent. Always helpful.

Jansen always takes really good care of me. Everybody is always so kind and helpful.

Great job provided by a professional , friendly staff.

Great service!

Everyone is so accommodating, from the front desk to the shop technicians, we appreciate all that you do.

Informative throughout the appointment with updates.

They were able to get me in quick and get my car fixed

Courteous friendly service

Great work and excellent reliability.

Very friendly sales person and very helpful.

Very short and job well done

Everything was stress-free and straight forward.

It’s always a pleasure to take our vehicles to Jansen Chevy for all our service needs. All tasks are completed in a timely matter so can get back on the road.

Awesome job as always.

Fast and friendly service!

Got me in & out in a timely manner

The folks at Jansen simply can"t be beat! Most important reason for me to do business with them is the service after the sale. I've been a customer of theirs for over 40 years with not one single regret.

Leslie is always helpful.

Quick and easy

The staff is always friendly! Flynn is wonderful!

Easy to make appointments. Might not need SO many confirmation texts and emails though

Friendly staff, great location and quick turnaround

Great, professional

Eric was able to work in the warranty replacement of our radio before our travel. We really appreciated his level of service. In addition he paired my phone when we picked up the car. I know I can always count on excellent service from Eric and Leslie too!

Very pleasant and informative people

Seems professional and done in a timely matter.seems truthful

always great

It is just the friendly dealership to go to!!😊

My son was unexpectedly home from college for a day and they were able to squeeze him in for an oil change. I appreciated this so much.

Routine oil change- in and out in a reasonable time- car runs great

Got in and out with no problem. Our service advisor did a good job with everything!

Great service!

Very good!

As always I was in and out in no time , you go in decide on your vehicle and just like that it’s a done deal

Excellent staff, great service

Excellent service with very friendly personnel. I will highly recommend to everyone.

Oil change and tire rotation, everything was done in a timely manner!

Jansen Chevrolet is our go to for all our service needs. Great job as always!

Very professional and got me taken care of 👍

yall were all awesome to deal with , thank you all so much we love our new vihecle <3

Fast service great visit and super friendly!

A glitch in my On-Star system - fixed and ready in a short time.

Always a great experience at Jansen Chevrolet. Always very helpful.

Friendly professional skilled staff and service. Thank you

Courteous employees Thorough

It was great

Everyone very kind and courteous and professional!!!

Usually have very good service

On time. Done the job.

Everyone was friendly, welcoming and helpful. I never felt pushed to purchase and it was an easy

Friendly service advisors

Great experience. Work was done quickly. Everyone was very friendly.

I am well please with the service that I have received from Jansen's. They are always courteous and professional and let me know if there are any issues coming up with vehicle.

Always helpful and able to answer any questions I have

All good.

Oil change and tire rotation The ladies do a Great Job at the service desk Co

Very nice and very efficient

very good, pleasant

Job went as planned and asked for.

Timely, friendly, professional are the best words to descible me experience!!!!

polite / no hassles

very great service

Great experience. Very happy with the help and service I received. A+ grade to the service department. Thank you!

Very friendly , thorough visit.

Exce

Bryton was very helpful throughout the buying process. From test drive to delivery, the experience was exceptional.

Very professional

very good experience with Floyed in sales and Shanon in finacial and paperwork

Courteous, professional, knowledgeable.

AWESOME

Service is top notch, got in & out without delays

Excellent. Zack is very knowledgeable about every aspect of the Traverse. He was very patient with us in setting up everything b

They always do a wonderful job! Couldn't ask for better service.

Each person I talk to on the phone is friendly and helpful. Jason Krustsinger always goes above and beyond with service.

Always very kind, quick and easy to work with

The crew at Jansen Chevrolet in Germantown is awesome, they addressed mt needs with a smile and “have a good day”.

As always, excellent service.

Good work

Took my truck there for a oil change and check engine light on. They called said the price to fix it was 1250.00 I said dont fix it just change oil go to pay bill its 280.00. I text ask why was my bill so high is said they worked taking grill off truck. To check the check engine light. So I am paying for something that I said do work on. Never gave them the ok to do anything but change my oil and check the engine light never said to do anything else. Can't figure out how you work on a vehicle without the ok to charge me

Jansen always seems to go the extra mile in customer satisfaction.

Zach was amazing to work with. He was able to find the exact vehicle we were looking for extremely quickly. We thought it would longer to find the truck we wanted but he was able to locate one and have it brought to the dealership in less than week.

Everyone is so friendly and helpful. They do a great job!!! Always have a great experience with them!!

Our car was in for Hail damage and paint chipping and Jansen's Chevrolet collision center did an outstanding job. Our experience was as good as anyone would expect, It was a pleasure doing Business with you. The quality of the Hail Dents and paint chipping repairs was excellent. Thanks Again!

Great can sit down & relax watch TV staff was and is very courteous and professional

They always treat you like part of the family

Great service

I always have a great experience here.

Everyone was very helpful and friendly. I had a few questions about options and how to find certain things, i.e. turning off auto high beams. Eric took the time to sit in the car and show me how to find everything.

Quick service and staff took the time to answer my questions

Good Communication Quick response for scheduling

Very good service

I love the service that I always receive from Jansen Chevrolet.

Everybody was very polite and helpful.

Location is near, quick service and considerate employees.

Actually it was the wonderful people at Jansen auto body. They are really awesome people. They go above and beyond. I would totally recommend them for all your auto repair!

Pick up and delivery service for my oil change was exceptional.

Flynn is awesome!!!

Friendly and knowledgeable staff! Thanks!

Needing an oil change & had issues with my radio. Eric & Nikki got me in & out in a timely manner, everything went smoothly. Thank you Jansen Chevrolet

Oil filter change and tire issue that was all taken care of and a issue with the blind side mirrors also fixed. Thank you Jansens Chevrolet. Thanks all staff at Jansens Chevrolet

It was great

No complaints and thanks for all the help

Just had oil change, is a

I have dealt with them for years. I appreciate what they do. I wouldn't go back if I didn't like them.

Great experience!

Timely and professional service

We are very happy with our new Chevy Traverse! We are just as happy with the quality of service we received especially from Dustin. He did a great job! Thanks Team Jansen!

Oil change was performed as requested and the vehicle pick up / drop off was very convenient.

Friendly and fun to work with!

Friendly ready to do whatever you need to do to help you

Great service team.

Always takes good care of our vehicles

Whistle is the only reason I came back!

Great service

The service manager was very good

Tire rotation, new filters, oil change and scheduled mileage maintenance. Everything’s good. In and out in no time. Thx

Routine oil change and tire rotation- in and out in no time- I trust these folks!

Staff was super friendly and they got me in on time and out in a timely manner

Nice people and fast and easy

Quick and courteous service

Arrived at 8 AM was done at 9 AM for oil change and tire rotation. Great job!

It was a great experience. drop car off on Tuesday Afternoon and it was ready Wednesday morning. Check engine light was on, fixed by changing two fuel injectors. great job by technician.

Speedy and freindly service.

Great as usual. Ever a problem!

Got me a great price on tires & got me in & out quick

Very efficient with the oil change and tire rotation. Thanks

Great Customer

Very professional and reliable

Repeat customer. My third purchase!! No pressure friendly atmosphere!! Ill never shop anywhere else!!!

Friendly personnel and quick service and nice facility

Excellent

Great experience and friendly staff to answer any questions or assistance

Great service

Simple

Great Dealership The ladies at the service counter does a great job

This was my first time bringing my truck to Jansen for service, and I had a positive experience. I would recommend their services. The staff are knowledgeable.

Great staff and service!

Great customer service! Leslie is awesome at making schedules work!

The service was quick, the waiting area was clean, and best of all thanks to the service department clerk personnel, it was free! She looked at my GM Rewards and saw that I had enough points to apply and get it for free! I had no idea and was extremely happy she chose to check for me.

Awesome experience once again! Mike did an amazing job helping us find a vehicle that had everything we were looking for. The entire process was smooth, efficient, and completed in a very timely manner. He was knowledgeable, professional, and great to work with from start to finish. We couldn’t be happier with our purchase and highly recommend Mike to anyone looking for a new vehicle!

I was greeted immediately upon my arrival. My car was then taken in and I was show n to the waiting room. There was coffee and snacks available. I was there approximately 45 minutes when the service manager came to me and said my car was ready. Everyone was very polite and helpful. It was a great experience at a very clean and friendly dealership.

Friendly staff & efficient service

I got lucky and the salesman was a very nice guy. I got a price on the phone. When I went down to see the truck it was what I was looking for. Thought about it. The price came down a little the next day and that was all I needed to commit to buy the truck. I would have no problem buying our next car or truck at Jansen Chevrolet.

I love the dealership and workers they are like family and treat you with the upmost respect. The salesmen are so amazing and wi go out of their way to make your experience the best. Thank You Floyd Wilke .

It was a great experience with staff Nikki was super helpful. I went in for an oil change on Wednesday and the next day I had a check engine light on.

Always friendly, they remember us, they do fast work, keep us updated on the work they do, we love them 😊

Thank you for always taking great care of all our vehicles. Bravo Zulu!!!

Everything is done right

As always, service was great! The staff at Jansen are the best!!

Always top service—never an issue.

Jansen Chevrolet is top notch in all aspects of their business , from sales to service and everything in between . They have a very friendly and professional staff from top to bottom ! I highly recommend Jansen Chevrolet for any of your vehicle needs , new or used

great place

good

Service manager very good

Always great reliable service at Jansen Chevrolet!

Nikki made it easy to get the appointment. I waited for the services and it was done in an expected time frame. The waiting space was comfortable and the service department kept me updated on the progress.

Quick proposal. Work went quick. They even dropped the car off at my house after they were done.

Great customer service

Service was quick and courteous. Excellent overall experience.

Eric Detmer did me a favor by reminding me of a recall on my 2025 Z06 Corvette. Work was completed the next day. Great service department.

They get oil changes and check it very well; everyone who works there are very friendly.

Your service department goes above and beyond in their friendliness and professionalism…Your dealership has brought together people who work hand in hand between the office and the shop which very few dealers do. They obviously work as a team and it shows in spades to the customer receiving the best service possible. Kudos to your dealership.

Everyone was very friendly and they got my car done quickly.

Had a small issue with my truck that I spoke with Eric about , he checked into some things and was able to get me in and taken care of in no time at all . Very impressive service department .

We have dealt with Jansen Chevrolet for many years had many transaction with them and have always had great outcome with them. This the dealership to go to.

On time, confident the work is completed properly!

Excellent communication

Very friendly, and prompt. I only waited 30 minutes for my service and tire rotation.

Excellent customer service! Great people and always a great experience!

Always courteous and helpful. Did not take long and affordable

Always excellent. Always fast. Always cordial!

The staff is great.

Jansens never disappoints us when we are looking for a vehicle. Floyd has been working with our family for years. No hassle just business and making the customer happy.

The problem with my car was fix on time without any problems arise thank you

Very quick getting it done

Jansen Chevrolet picked up our vehicle, performed services and returned in a timely manner. We are pleased with their service.

Excellent Servicw!!!

Great service! So nice and helpful!

Always great service!

Everyone was very helpful and friendly!!

Everyone is always so helpful and always does their best when servicing my vehicle. I trust them with the care of my vehicle and I know they will be honest with me.

Leslie was great, quick and easy communication

Fast service and friendly and helpful with any questions about there cars and trucks in there inventory.

i purchased my Colorado there in 2015, and they have taken care of it through the years'

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Great service , definitely recommend fast and efficient!

Everything went smooth.

The Service Writers at the store are always upfront and keep me informed of what is going on and what to expect.

Very professional and always explain everything thing would highly recommend jansen chevrolet

Did an awesome job

Excellent service as usual.

Great honest work

Good very good and professional and courteous

Service repcwas Friendly and answered all my questions. Quick Service and glad she suggested to use my rewards which covered the whole bill. Thank you

Great place

Excellently service, on time !!!

Every time I go there I get the red carpet treatment.

Great staff, excellent service

They always take amazing care of their customers!

Leslie is always helpful and so pleasant. In addition, Eric helped with some radio programming questions. I highly recommend Jansen to all my friends.

Great service and very friendly!

Routine oil change, rotate the tires and a software update. In and out in a short time. Very pleased by.being able to pay for the service with GM card points.

Great

Very cooperative at service desk

A great place to get all your vehicles serviced or possibly of purchasing of a newer vehicle. We are one big Family!

Easy location and great staff

excellent service.

Overall, we had a great experience with the dealership. Everyone was friendly, helpful, and easy to work with throughout the entire process. They made buying our vehicle stress-free and were always willing to answer our questions without making us feel pressured. What really stood out to me was how they handled an unexpected issue after the sale. After only 250 miles, the check engine light came on. While that was definitely frustrating, they immediately stepped in, got us set up with a rental vehicle, and got our vehicle into the shop for repairs. They communicated with us throughout the process and made sure we were taken care of, which says a lot about the way they do business. Things can happen with any vehicle, but it’s how a dealership responds that really matters. They stood behind what they sold, treated us with respect, and made sure the situation was handled quickly. Because of that, I wouldn’t hesitate to recommend them to anyone looking for a vehicle. Great customer service doesn’t end when you drive off the lot, and they definitely proved that.

Great job in and out in an hour

Went to service department with a slow leak in a tire Monday morning, Talked with Eric and they were able to get our car in and service it which was scheduled for Friday. Thank You service Dept.

Courteous friendly people, they go all out.

I was in and out in a very reasonable amount of time

I was getting desperate to find new tires and brakes in back of my Equinox. When I walked in Jansen'sO asked for Jacob, who sold me my car, and asked if he could help me get an estimate to get it fixed and also provide me with a loaner caras I had an important date scheduled for the next day. He went straight to the parts department and a girl named Kelly came out and showed me an estimate for all I would need. She said to bring it in at 8:00 a.m. the next morning and Jacob would have a loaner car ready and would have everything fixed for the next day. All went well and by the end of the next day and by 3:00 p.m. everything that was broken was fixed. I was very pleased with there efficiency!

It was great, oil change on my new car and no charge.

Always a great experience!! Very friendly staff and great service!! They let you know whats going on !! Everything gets done in a timely manner!

Top notch service!

Everyone treats you like family, they get things done fast, and get you in fast when it needs your vehicle needs fast work. Thank you for your service

Leslie is always friendly and knowledgeable!

Great Eric and the ladies at the service desk do a excellent job

Things were good

entire staff are great, thank you service dept.