Our Reviews

Great can sit down & relax watch TV staff was and is very courteous and professional

They always treat you like part of the family

staff is the best

Eric and the folks in the service dept are top notch!!

Easy access and considerate staff

Very informative, gave great details of work being done. Thank you

Very friendly and easy to work with. The process was super quick from start to finish.

I was able to schedule my service appointment for recall work, bring my car in for service, and pick my car up with no problems. Everything was easy and did not take a lot of extra time.

Had a.flat tire and was fixed very quickly.

Fast accurate service, never a problem.

Leslie did an excellent job communicating the progress of the work done to my vehicle, took the extra time to redeem my GM points and let me know when my car was done. A big thank you to your technicians in the shop, they always do a fantastic job.

Nicky at service is great. Friendly and smiles. All the time

Brian Tebbe is very knowledgeable and willing to meet customer needs. Girls in scheduling maintenance and repairs not so much….

As always everyone is very nice and professional. They have a great space to relax while my car is being serviced.

Great response time and service

Greatest Dealership around!

Great service!

Problem solved

Everyone was very friendly. It was our first time using Jansen for service and it was a very easy process. Thank you!

Very friendly and punctual.

Great customer service and keep me informed on every step during the repairs and routine maintenance.

Great experience, friendly atmosphere. Our salesman Bryton was awesome!

The service team is always professional and friendly.

Quick and efficient

Good service

pleasant greeting, listened to my concerns and got right to work

Timely, informative, courteous service

Purchased a used Acadia I late March. Service dept has been Excellent. Prior to picking up car had to schedule an appt. due to parts. Service tech notified me he thought he heard an exhaust leak but could not find it. I’m n 1st oil change they told me that parts were ordered. Most dealers would not cover something like this.

Everyone is always so nice and well to deal with. You never feel awkward or pressured. I have bought 4 different vehicles from them and have never had a bad experience.

When treated like Family you continue to keep coming back!

Strictly oil change

The professionalism of the service advisers is above reproach. They readily address any concern. Service is efficient, and I feel well-informed about the work that was completed.

Great service!!

Your service dept is awesome

Fast easy service

Quick appointment ,very reasonable price ,and fast service

An 8!o’clock appointment shouldn’t leve he shop at 9:20. It was an oil change - how does that take an hour and 20 minutes.

The service advisers are excellent. They deserve a raise!

They do a great job and always friendly!

They take very good care of me

very pleased, very good results with repairs

Everyone at the dealership always do excellent work. I know my car is in good hands when I bring it in. It's wonderful having the air conditioner working and the O2 sensor fixed.

Excellent service

Your service team handled everything quickly and gave me options for the future.

Jansen’s Chevrolet got my vehicle and fixed all that needed to be fixed. Very prompt and professional.

They were great to work with, especially Denny Links

Great experience and service Leslie thank you for all you do me and my family. Thank to all staff at Jansens Chevrolet in Germantown Illinois.

I have been a customer at Jansen Chevrolet for a year and a half, and I find them very personable and helpful. When I had my vehicle serviced, I was impressed that they brought me the actual parts that they felt needed to be replaced and showed them to me. I have been to other places in the past that didn't take the time to do that. Also, at the time when I purchased my vehicle, they were very interested in making sure I purchased the vehicle that I wanted, and I did not feel pressured in any way in making my decision. I would highly recommend them for both purchasing and for servicing a vehicle.

Only thing that I would change is that someone calls you or get a message that your vehicle is ready to be picked up. Wasn’t an issue but my wife just had to run by and see if it was finished and it was, which was great.

The entire process of having my vehicle serviced was very easy to complete. I had no issues and the staff was pleasant to work with. My service took about 1 hour to complete an oil and filter change along with a recall that was completed. I highly recommend Jansen Chevrolet for your service and purchase needs.

Always a great experience at Jansen Chevrolet. Always very helpful.

They got our truck in quickly and fixed it

Great service and friendly people

Great service department, they fit my automobile in for an oil change with out an appointment

Excellent as always

I love Jansen’s! Everyone is so friendly and approachable when I come. They always take good care of me

Routine oil change and tire rotation. In early, out early. Much appreciated

The staff at Jansen Chevrolet was very friendly and knowledgeable.

Work was completed on a timely professional basis.

Enjoyed my experience at Jansen Chevrolet very much. My salesman, Zack Boeckmann, was a delight to deal with. Very knowledgeable on product and delivered a warm presentation.

After scheduling an oil change tire rotation, a few days later, I had two gentlemen come to the house to pick up my truck, then return it a couple hours later. Both gentlemen were super nice and friendly, overall pleasant experience to go with the excellent service!

Courteous employees Thorough

It was great

I called to make an appointment to have my Tahoe serviced, have a recall taken care of, balance the tires and take care of an issue with the audio system. The woman I spoke to mentioned another service that was suggested by the manufacturer and I agreed to have that done. After the service work was finished, I was notified by text message. I went online for the invoice and made the payment. Very quick and efficient.

Mike was very helpful in all that he did, from our test drive to the purchasing process

It was good like always.

Great

Quick service & got me the best deal by using rewards & coupons.

We have always enjoyed our experiences with your dealership.

Did everything my car needed. Checked with me before installing a new filter.

Kept my car indoors while waiting for parts to arrive. Kept me updated on the status throughout. The work was done right and everything works great again. These guys are great and they are the only ones I let service my Corvette.

They all do a professional job

Eric and the service counter do a Great Job

Everything went great! From Mike Howard picking my Trax up at work and delivering it back to me to Eric Detmer contacting me to make sure all was good!

Quick and professional

Always do a great job. I have been dealing with them for many years. Recommend them for your next car.

Fantastic experience

Great job!

Awesome job as always.

I contacted Steve by phone and we had a nice talk. All of the sales process was done from the comforts of my living room sofa. He was attentive to by wishes and we managed to reach a deal both of us were satisfied with. I had a couple of additions to my vehicle and he saw Tobit they were taken care of. Although Steve was on vacation when we picked up our vehicle Mike stepped in and did an outstanding job in his place. Your sales staff is very attentive to people’s needs and wishes. The finance lady was friendly, personable, knowledgeable and very helpful to us. Her professionalism was top shelf. Everything about our experience was with exception of the pre-sale detailing. It was slightly below average, in my opinion.

Serviced routine maintenance on my truck.

Always a great experience, great service, make you feel like family.

Always have a great experience dealing with your dealership. Never have been disappointed with your people.

I always have a great experience here.

Wonderful

Excellent service, got in first thing in the morning, 7am, since I work midnight shift worked perfectly! Great personal fast service as always!

They had me in and out in a timely manner. Everyone was friendly and took care of me. Thanks Ray

Great service, friendly

Everyone pleasant coupon applied and paid online easy quick and simple

Everyone very kind and courteous and professional!!!

Usually have very good service

It has always been a great experience at Jansen Chevrolet. Customers service is top-notch!

Fast and friendly service!

Got me in & out in a timely manner

The folks at Jansen simply can"t be beat! Most important reason for me to do business with them is the service after the sale. I've been a customer of theirs for over 40 years with not one single regret.

Great service, friendly workers.

Friendly and very responsive

Done within time promised

Fast service go the extra mile to make sure it's done right

Great staff and communicate well

Everyone is so pleasant and helpful. I recommend to everyone.

Friendly professional skilled staff and service. Thank you

Good friendly service.

no issue's

The girls working in the checkout of the service were amazing!

Everything was stress-free and straight forward.

It’s always a pleasure to take our vehicles to Jansen Chevy for all our service needs. All tasks are completed in a timely matter so can get back on the road.

Great service!

Quick and easy

The staff is always friendly! Flynn is wonderful!

Great experience. Very happy with the help and service I received. A+ grade to the service department. Thank you!

Fast service and friendly Employees.

Eric Detmer does a great job!

Job done as requested. People were great.

It is just the friendly dealership to go to!!😊

My son was unexpectedly home from college for a day and they were able to squeeze him in for an oil change. I appreciated this so much.

Routine oil change- in and out in a reasonable time- car runs great

Got in and out with no problem. Our service advisor did a good job with everything!

Always great service!

Very pleasant!

On time. Done the job.

Jansen always takes really good care of me. Everybody is always so kind and helpful.

Great job provided by a professional , friendly staff.

Great service!

Everyone is so accommodating, from the front desk to the shop technicians, we appreciate all that you do.

Informative throughout the appointment with updates.

Great experience. Work was done quickly. Everyone was very friendly.

Awesome Dealership for purchasing and all your Service needs in a timely manner. Their Customer Service is exceptional!

Jansen's employees are so friendly and helpful. I ordered some custom mats which they installed. They were quick and explained everything they were doing. This was especially helpful when the wrong mats were sent to them by mistake. They installed what they could and then told me they would follow up when they had the correct ones.

Excellent service!

Nikki in the service department was pleasant to work with!

Fast and friendly service

Best service, quick and local. It's nice to know who is working on your vehicles.

Was able to get in quickly, in time efficient manner to service department, and they checked out the issue thoroughly.

Floyd was very good to work with

The dealership employees were very friendly and performed the services in a timely manner in accordance with my appointment.

Always excellent experience from start to finish.

They came picked up my truck and serviced it and brought it back

Very good!

Easy to make appointments. Might not need SO many confirmation texts and emails though

Routine oil change and tire rotation- in and out in no time- I trust these folks!

service writer polite & knowledgeable-also quick service about 30-40 min.

Everyone was courteous and helpful to get the rewards points that paid for my oil change, key fob battery change, and front end alignment.

Great job

very informative

always great

They got my truck on & out in good order

Everything went as they said it would. A team member picked up my car at my work and had it back on time. I really appreciate this service.

X

Job went as planned and asked for.

Oil change and tires rotation

Always a positive experience with Jansen.

Friendly staff, great location and quick turnaround

Excellent staff, great service

Excellent

ABSOLUTELY RECOMMEND JANSEN!!! You guys were absolutely great and easy to deal with. I was referred by family and friends and you guys were highly recommended by Brian and Sandi Harpstrite as they have bought many vehicles from you guys. I had an awful experience with Deien Chevrolet and was to the point I no longer wanted to even own a Chevy, but Bryton Timmerman at Jansen Chevrolet surely proved me wrong! Shannon in the finance department was just as wonderful to work with. Again, thank you so much for all you guys did for me while I was at your dealership. I look forward to visiting you guys during my routine maintenance visits. - Jd Willmann

We had a great experience. Floyd was our salesman, he was friendly, informative, and helped us get exactly what we wanted.

Courteous friendly service

Great work and excellent reliability.

As always I was in and out in no time , you go in decide on your vehicle and just like that it’s a done deal

Always helpful and able to answer any questions I have

Excellent Service!

Very friendly and nice!

Everyone was very helpful and friendly. I had a few questions about options and how to find certain things, i.e. turning off auto high beams. Eric took the time to sit in the car and show me how to find everything.

All good.

Oil change and tire rotation The ladies do a Great Job at the service desk Co

Good work

I love the service that I always receive from Jansen Chevrolet.

Took my truck there for a oil change and check engine light on. They called said the price to fix it was 1250.00 I said dont fix it just change oil go to pay bill its 280.00. I text ask why was my bill so high is said they worked taking grill off truck. To check the check engine light. So I am paying for something that I said do work on. Never gave them the ok to do anything but change my oil and check the engine light never said to do anything else. Can't figure out how you work on a vehicle without the ok to charge me

polite / no hassles

They were able to get me in quick and get my car fixed

Eric was able to work in the warranty replacement of our radio before our travel. We really appreciated his level of service. In addition he paired my phone when we picked up the car. I know I can always count on excellent service from Eric and Leslie too!

Quick service and staff took the time to answer my questions

Staff was super friendly and they got me in on time and out in a timely manner

No complaints and thanks for all the help

Quick and courteous service

Jansens never disappoints us when we are looking for a vehicle. Floyd has been working with our family for years. No hassle just business and making the customer happy.

very good, pleasant

The problem with my car was fix on time without any problems arise thank you

It was a great experience with staff Nikki was super helpful. I went in for an oil change on Wednesday and the next day I had a check engine light on.

Always friendly, they remember us, they do fast work, keep us updated on the work they do, we love them 😊

Thank you for always taking great care of all our vehicles. Bravo Zulu!!!

Excellent Servicw!!!

Very friendly sales person and very helpful.

Good Communication Quick response for scheduling

Very pleasant and informative people

Seems professional and done in a timely matter.seems truthful

very good experience with Floyed in sales and Shanon in finacial and paperwork

The staff is great.

Everybody was very polite and helpful.

yall were all awesome to deal with , thank you all so much we love our new vihecle <3

Flynn is awesome!!!

Friendly and knowledgeable staff! Thanks!

As always, service was great! The staff at Jansen are the best!!

Great service

Great job in and out in an hour

Oil filter change and tire issue that was all taken care of and a issue with the blind side mirrors also fixed. Thank you Jansens Chevrolet. Thanks all staff at Jansens Chevrolet

The Service Writers at the store are always upfront and keep me informed of what is going on and what to expect.

Very professional and always explain everything thing would highly recommend jansen chevrolet

I was a little shocked that I was charged $43 to have someone at dealership drive our vehicle around to try and determine why the breaks were squeaking. The breaks apparently didn’t squeak while the tech drove around so nothing could be done, pads and rotors appear to be good yet. Other than that the experience was pleasant!

Excelant

Staff is always friendly!

Leslie is always helpful.

Very short and job well done

Always very kind, quick and easy to work with

Just had oil change, is a

Courteous, professional, knowledgeable.

Very professional and got me taken care of 👍

Location is near, quick service and considerate employees.

Everyone is so friendly and helpful. They do a great job!!! Always have a great experience with them!!

Simple

Timely and professional service

Always great service!

It was a great experience. drop car off on Tuesday Afternoon and it was ready Wednesday morning. Check engine light was on, fixed by changing two fuel injectors. great job by technician.

Timely, friendly, professional are the best words to descible me experience!!!!

The service manager is excellent. Always helpful.

Friendly service advisors

Great, professional

Very friendly , thorough visit.

As always, excellent service.

Very nice and very efficient

I love the dealership and workers they are like family and treat you with the upmost respect. The salesmen are so amazing and wi go out of their way to make your experience the best. Thank You Floyd Wilke .

Very quick getting it done

Jansen Chevrolet picked up our vehicle, performed services and returned in a timely manner. We are pleased with their service.

Our car was in for Hail damage and paint chipping and Jansen's Chevrolet collision center did an outstanding job. Our experience was as good as anyone would expect, It was a pleasure doing Business with you. The quality of the Hail Dents and paint chipping repairs was excellent. Thanks Again!

Service was quick and courteous. Excellent overall experience.

Always top service—never an issue.

Jansen Chevrolet is top notch in all aspects of their business , from sales to service and everything in between . They have a very friendly and professional staff from top to bottom ! I highly recommend Jansen Chevrolet for any of your vehicle needs , new or used

Technical problem with the On- Star system- fixed in relatively quick time

Great service every time!

very great service

Everyone was friendly, welcoming and helpful. I never felt pushed to purchase and it was an easy

Nice people and fast and easy

The crew at Jansen Chevrolet in Germantown is awesome, they addressed mt needs with a smile and “have a good day”.

Arrived at 8 AM was done at 9 AM for oil change and tire rotation. Great job!

AWESOME

Jansen always seems to go the extra mile in customer satisfaction.

Fast service great visit and super friendly!

A glitch in my On-Star system - fixed and ready in a short time.

I have dealt with them for years. I appreciate what they do. I wouldn't go back if I didn't like them.

Great experience!

Great can sit down & relax watch TV staff was and is very courteous and professional

They always treat you like part of the family

Everyone is always so helpful and always does their best when servicing my vehicle. I trust them with the care of my vehicle and I know they will be honest with me.

It was a wonderful experience. Thank you.

Service department was very helpful and courteous and repair was done in timely manner.

It was great

Excellent service with very friendly personnel. I will highly recommend to everyone.

Very professional

Zach was amazing to work with. He was able to find the exact vehicle we were looking for extremely quickly. We thought it would longer to find the truck we wanted but he was able to locate one and have it brought to the dealership in less than week.

Service is top notch, got in & out without delays

Excellent. Zack is very knowledgeable about every aspect of the Traverse. He was very patient with us in setting up everything b

Needing an oil change & had issues with my radio. Eric & Nikki got me in & out in a timely manner, everything went smoothly. Thank you Jansen Chevrolet

Great Dealership The ladies at the service counter does a great job

Great as usual. Ever a problem!

Everyone was very friendly and they got my car done quickly.

I was in and out in a very reasonable amount of time

good

Had a small issue with my truck that I spoke with Eric about , he checked into some things and was able to get me in and taken care of in no time at all . Very impressive service department .

Did an awesome job

Excellent service as usual.

Great honest work

Speedy and freindly service.

Courteous friendly people, they go all out.

Your service department goes above and beyond in their friendliness and professionalism…Your dealership has brought together people who work hand in hand between the office and the shop which very few dealers do. They obviously work as a team and it shows in spades to the customer receiving the best service possible. Kudos to your dealership.

Got me a great price on tires & got me in & out quick

Actually it was the wonderful people at Jansen auto body. They are really awesome people. They go above and beyond. I would totally recommend them for all your auto repair!

Pick up and delivery service for my oil change was exceptional.

Great service

Everything is done right

They always do a wonderful job! Couldn't ask for better service.

Each person I talk to on the phone is friendly and helpful. Jason Krustsinger always goes above and beyond with service.

Quick proposal. Work went quick. They even dropped the car off at my house after they were done.

Everyone was very helpful and friendly!!

great place

Great staff and service!

Great customer service! Leslie is awesome at making schedules work!

The service was quick, the waiting area was clean, and best of all thanks to the service department clerk personnel, it was free! She looked at my GM Rewards and saw that I had enough points to apply and get it for free! I had no idea and was extremely happy she chose to check for me.

Friendly ready to do whatever you need to do to help you

Great service team.

Always takes good care of our vehicles

Whistle is the only reason I came back!

Great service

We have dealt with Jansen Chevrolet for many years had many transaction with them and have always had great outcome with them. This the dealership to go to.

I was getting desperate to find new tires and brakes in back of my Equinox. When I walked in Jansen'sO asked for Jacob, who sold me my car, and asked if he could help me get an estimate to get it fixed and also provide me with a loaner caras I had an important date scheduled for the next day. He went straight to the parts department and a girl named Kelly came out and showed me an estimate for all I would need. She said to bring it in at 8:00 a.m. the next morning and Jacob would have a loaner car ready and would have everything fixed for the next day. All went well and by the end of the next day and by 3:00 p.m. everything that was broken was fixed. I was very pleased with there efficiency!

Great service! So nice and helpful!

We are very happy with our new Chevy Traverse! We are just as happy with the quality of service we received especially from Dustin. He did a great job! Thanks Team Jansen!

Oil change was performed as requested and the vehicle pick up / drop off was very convenient.

Friendly and fun to work with!

This was my first time bringing my truck to Jansen for service, and I had a positive experience. I would recommend their services. The staff are knowledgeable.

Leslie was great, quick and easy communication

Fast service and friendly and helpful with any questions about there cars and trucks in there inventory.

i purchased my Colorado there in 2015, and they have taken care of it through the years'

Very efficient with the oil change and tire rotation. Thanks

Great Customer

I am well please with the service that I have received from Jansen's. They are always courteous and professional and let me know if there are any issues coming up with vehicle.

Exce

Bryton was very helpful throughout the buying process. From test drive to delivery, the experience was exceptional.

Very good service

Oil change and tire rotation, everything was done in a timely manner!

Jansen Chevrolet is our go to for all our service needs. Great job as always!

Great customer service

Went to service department with a slow leak in a tire Monday morning, Talked with Eric and they were able to get our car in and service it which was scheduled for Friday. Thank You service Dept.

Eric Detmer did me a favor by reminding me of a recall on my 2025 Z06 Corvette. Work was completed the next day. Great service department.

They get oil changes and check it very well; everyone who works there are very friendly.

Service manager very good